AI: rear bumper, crack, severe · rear lamp, broken
4 of 15
Boxes show where AI damage detection saw each item. Video is for people to watch; AI reads photos only.
Release to Demo Motor Works
The Client's choice.
You're the Insurer PIC
The claim form's required fields are filled
Estimated loss Rp 8,500,000
4 Findings
4 of 4 required documents resolved
No on-site survey is open
Demo Motor Works has an active MoU with Asuransi Demo
The Workshop sees the Claim from now on and gets an Alert; the Client gets an email.
Release to Demo Motor Works
The Client's choice.
Every condition is met
Pick a Workshop for the Client
The Client left the choice to Asuransi Demo. Call them, then pick a Workshop with an active MoU.
Required. Recorded as chosen on the Client's behalf; the Client doesn't choose again.
You can't release yet
STNK is still PendingVerify, accept, waive or request it in Documents.
No estimated lossType it in Survey.
An on-site survey is openDedi Kurniawan · due 26 Sep 2026, 09:30 WIB
Request from Rina Santoso
One list for this Claim, drafted from the checks; untick what you don't need. An item asked for once can't be asked for again.
Rear side photo was asked for on 26 Sep 2026It can't be asked for again. A later request may only ask for new items, with a reason.
Emailed to r**********o@example.test in the Client's language, answered in the app or at a branch. One reminder after 3 days.
Send a Surveyor
Fajar Nugroho works at SidoarjoThey'll see this Claim's page and capture only, until their on-site survey ends.
"Other" asks for a few words.
Without an appointment, the deadline is the survey deadline and the Surveyor calls the Client. The PIC stays Rina Santoso; the Client gets an email with the time and the Surveyor's name.
Reject ACA-26-004871
A fixed list, each reason with its PSAKBI clause.
Required. Printed on the notice.
Generates the written notice in Bahasa Indonesia (the governing text), with a covering email in the Client's language. The Client may object within 6 months or complain under PSAKBI Pasal 29. A Document request closes, and an open on-site survey is cancelled.
Survey savedThe LKKB, the questions and the estimated loss.
Correction savedThe old value and your reason are kept; the Timeline notes it.
Released to Demo Motor WorksACA-26-004871 is Awaiting estimate. The Client has been emailed.
Request sent to the ClientACA-26-004871 is Awaiting documents until everything is in.
Dedi Kurniawan is on itIt's in their on-site surveys. The Client has been emailed.
Rejected; the notice is on its waySent to r**********o@example.test and kept on the Claim.