You're no longer a member of Asuransi Demo · Surabaya

You were removed from it. Your other organisations still work.

Asuransi Demo is suspended

Nobody can work in Asuransi Demo or its branches for now. Nothing is deleted, and your other organisations still work.

Switch organisation

Read-onlySupport access can't change anything. Ask Asuransi Demo's staff to make the change.

Something went wrong. Try again.

After signing in, a switch, or being sent away from a page: ?r= if set, else the first page the Person may open, which is Home in an Organisation and Invitations without one.
The Shell lists every feature's item, each shown only to whom its page allows: Claims needs claim.read at an Insurer. Home shows only in an Organisation.
A work queue's item (Approvals, Survey, Fraud) carries the count waiting for the Person, hidden at 0; no other item has a count.
Switching shows progress on the chosen item only; the rest stays until the new Organisation loads.
A lost Active Organisation replaces the whole window with the notice and the switcher.
Below 48rem the sidebar becomes a top bar and a sheet; widen the window past 48rem to see the sidebar.
The bell (use "Bell" in this panel on any page): a header row of its own above every signed-in page, and in the top bar before the menu below 48rem, where its panel opens full width. It shows the Active Organisation's Alerts grouped by queue, each with its unread count, newest first, 20 a queue then "Show older Alerts". The badge caps at 99+.
Read marks are per Person. Opening an Alert marks it read: a Claims Alert opens its Claim, a flag Alert the flag's panel on /fraud, a case Alert the case. "Mark all read" marks one queue.
An unresolved Alert turns unread once more after its set time, with a Reminder tag (3 days for a letter to deliver); a resolved one shows Done and what resolved it. Alerts are kept 90 days, not audited, and each is also emailed to its recipients.
Recipients are a named Person (a PIC, the FNOL opener) or the holders of a key at an Organisation, else the nearest ancestor with a holder, fixed when the Alert is raised. An Alert whose page the Person can no longer open leaves the bell and its counts (switch to the custom Role on fraud.html: no case Alerts).
The bell polls every 60 seconds and on window focus; a failed refresh keeps the last list under a warning. The switcher shows each other Organisation's unread Alerts beside it, and a dot on its closed face says some exist.
Support access (sign in as the Operator): the switcher's face shows the company and the level with "Support, read-only", and its list shows each grant under its company with the end in the company's own time zone, one row per level, the Platform Membership above. A banner on every page names the company, the level, the end and the granting Admin, with End access: it confirms, then lands on the console's Companies with the ended toast; a grant that ends while the Operator works lands there the same way. A write under a grant is refused with the Read-only toast, and a field that never opens under support access reads "Not shown during support access" in place of its value.

Switch organisation on the lost notice returns to Home here instead of opening the switcher.
The Conflict tag opens its explanation on a click in the sidebar too, not on hover.
Alert copy from the spec, not the mockup: the FNOL detail is "The Client confirmed by code."; fraud Alerts show only their kind and the Claim number (#932).
Drafted here, defined nowhere: the Fraud queue's name and the titles "A flag was referred to you", "Significant-fraud report due" and "Significant-fraud report overdue".
The claims persona's Head office Membership is the call centre, so the switcher shows its unread Alerts; the switcher keeps Invitations and the Conflict tag, which the notifications mockup leaves out.

Register a Claim leaves the navigation; it becomes a button on the Claims page for claim.create, drawn when claim-registration is folded in.
No organisation: Home is hidden, and landing goes to Invitations.
Invitations in the switcher: a label with a count badge, the badge hidden at 0.
#554: no navigation item carries unread Alerts, Claims included; the switcher's counts and its dot stay.
#548 and #551: an Alert's target is its Claim, its flag or its case, so its Claim link becomes optional; the list and the summary leave out an Alert whose page the Person can no longer open.
#552, #937, #940 and #961: the Fraud queue's name and the referral and case Alerts' titles, as drawn.
#552 (PR #721): a letter Alert whose email failed for 14 days reads "The email failed for 14 days.", not "The Policy has no email."

Navigation is every feature's item, gated by Permission and Organisation type, with Home first and Settings at the foot; a feature's item comes in when its page is folded in. (11 Oct 2026)
Register a Claim is an action on the Claims page, not a navigation item. (11 Oct 2026)
Landing is ?r= if set, else the first page the Person may open, Home counting. (11 Oct 2026)
No organisation yet: Home is hidden and the Person lands on Invitations. (11 Oct 2026)
Counts only on work queues (Approvals, Survey, Fraud), hidden at 0; none on Claims. (11 Oct 2026)
Invitations in the switcher is a label with a count badge, hidden at 0. (11 Oct 2026)
Claims' icon is a file; the shield stays the product's mark. (11 Oct 2026)
Home's content stays the code's heading and tagline until a PRD designs Home. (11 Oct 2026)
The Person row keeps the email and Sign out. (11 Oct 2026)
No access is the 404 page, in the page's content only: the Shell, and in Settings the tabs and menu, stay around it. Main's redirect with "You don't have access to that page." goes. (12 Oct 2026)
Unread Alerts show in the bell and the switcher only; navigation counts stay the work waiting on work queues. (11 Oct 2026)
The bell's times are the built preset: "now", "12m ago", "1h ago", "yesterday", then the date. (11 Oct 2026)
A fraud Alert opens its own page: a flag Alert the flag's panel on /fraud, a case Alert the case. (11 Oct 2026)
Lost keys: the bell and its counts leave out an Alert whose page the Person can no longer open. (11 Oct 2026)
A letter whose email failed for 14 days says so in its Alert: "The email failed for 14 days."; "The Policy has no email." stays for a Policy with none. (12 Oct 2026)
Support access is drawn as the code builds it (#742): the warning chip and banner, End access behind a confirmation, the ended and Read-only toasts. (11 Oct 2026)

From signed-in-shell-phone.html, memberships-and-switcher.html, notifications.html (PR #544); support access from #732 (built in #742), superseding that part of support-access.html (#727)

Motor Claims Platform

You're no longer a member of Asuransi Demo · Surabaya

Asuransi Demo is suspended