Claim ACA-26-004858

Claim ACA-26-004881

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Couldn't start the captureThe claim is no longer open.

L 6620 FAB 1234 XYZ

Under survey Awaiting capture

Vehicle: Toyota Calya 2022; Toyota Avanza 1.3 G 2021
Incident: Collision · 22 Sep 2026; Collision · 11 Oct 2026

Jl. Raya Darmo 45, Surabaya

At Demo Motor Works, Jl. Ir. H. Juanda 88, Bekasi

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What you can do

On-site capture2 h 10 min left

The vehicle and documents, with your location on, next to the vehicle. Asuransi Demo asks for a retake or a reason on each flagged photo.

On-site capture7 of 19

Saved on this phone. Carry on where you stopped.

On-site captureSent

19 of 19 received, 12 Oct 2026, 11:20 WIB. Review it in the Survey workspace on the web.

Capture at FNOLDue

The vehicle, here at the workshop. Asuransi Demo asks for a retake or a reason on each flagged photo.

Notes, documents and the Timeline are on the web.

Continue capture

A pushed screen, opened from a row of the staff home: Back returns to Claims, and there is no tab bar. It reads GET /api/claims/{id}: the Claim number, plate, status, vehicle, incident type and date and the address, plus one card per action this person may take on the Claim now. Everything else stays on the web.
The status chip is main's staff label with its icon and Tone: Under survey here, Awaiting capture on the Workshop's FNOL Claim.
Navigate shows to a Surveyor only and opens the phone's maps app at the address; a quick look at the maps app doesn't lock the app.
The capture card shows to a Surveyor holding capture.create on any Claim in reach, and to a Workshop on a Claim in its due list or with its own Capture. It reads due with the time left, as web's Survey queue does; in progress with "N of M" from the phone; or sent with the items received, from the caller's own Capture in GET /api/claims/{id}/captures (found by its Capturer kind and Person).
Start capture sends POST /api/claims/{id}/captures {startedAt}, with its spinner on the button, reads GET /api/claims/{id}/capture-template and opens the guide with the Strict notice. Capture runs the Client's C3 to Sent with the Capturer (Surveyor or Workshop) and its Quality check mode, Strict by default, as input; staff never see C6. Continue capture resumes where it stopped.
A refused Start capture is an alert at the top of the screen with the error code's text, and Start capture turns off; the sample is main's CLAIM_NOT_OPEN, a Claim withdrawn while the Surveyor was on the way.
Integrity signals as Capture and integrity settled: a Surveyor's capture against the vehicle's last Capture and their own previous one; a Workshop's against its location.
A Claim outside the Active Organisation's reach answers 403 or 404; both show the 404 page in the content, under a header that keeps Back. A failed read is a banner with Try again; loading draws the cards' outlines.

Drafted: "Couldn't start the capture" over the error code's text; the incident dates (22 Sep 2026, web's reported date for ACA-26-004858, and 11 Oct 2026 for the FNOL Claim); the deadline chip's word "left", which web's queue column doesn't need; the pin and building icons on the address line.
Newer sources won: no access is the 404 page, so the mockup's "You can't open this Claim here" and its Switch organisation go; main's staff status labels replace "Being surveyed" and "Registered"; the time left replaces "Due today, 16:00"; the sent time carries WIB; a pushed screen has no tab bar, where the mockup kept it.
The header holds the title only: the mockup's subtitle "ACA · Asuransi Central Asia" goes, as the app header has no second line.
Left out: the mockup's "Workshop, in repair" state and its "[Repair evidence]" placeholder, until #185 is grilled.
Sample data: the prototype's Surveyor survey ACA-26-004858 and the Workshop's FNOL Claim ACA-26-004881, at Asuransi Demo and Demo Motor Works for the mockup's ACA and Autoprima.

ticket #693 → comment: The Claim page is a pushed screen: Back and the title "Claim {number}", no tab bar. Its card shows the plate, the status chip (main's staff label with its icon and Tone), the vehicle, the incident type and date, the address and, for a Surveyor, Navigate; under the actions, "Notes, documents and the Timeline are on the web."
ticket #693 → comment: A 403 or 404 shows the 404 page in the content ("Page not found" / "The page you are looking for does not exist or has moved."), not "You can't open this Claim here", and its Switch organisation button goes.
ticket #693 → comment: The "Workshop, in repair" state and its "[Repair evidence]" card are left out until #185 is grilled.
ticket #696 → comment: The due card's chip reads the time left ("2 h 10 min left"), as web's Survey queue does, and the sent card's date-time carries WIB ("19 of 19 received, 12 Oct 2026, 11:20 WIB").
ticket #696 → comment: Start capture shows its spinner on the button while POST /api/claims/{id}/captures runs; a refusal is an alert at the top of the screen, "Couldn't start the capture" with the error code's text, and Start capture turns off.

The app is drawn in the phone frame; at phone width the frame drops. (12 Oct 2026)
Pushed screens (a Claim, FNOL) have a back button and the title only, and no tab bar. (12 Oct 2026)
A Claim with no access is the 404 page in the content. (12 Oct 2026)
Deadlines read as on web's Survey queue (time left), and any date-time carries WIB. (12 Oct 2026)
Status chips use main's staff labels with their icon and Tone. (12 Oct 2026)
Repair evidence rows and actions are left out: #185 isn't grilled. (12 Oct 2026)

From staff-app.html (Claim, #628); #685, #693, #696; web's claims.html and survey.html (staff status chips, time left); main's GET /claims/{id} and error copy; #644's staff capture operations