Client emails

Your sign-in code

Enter this code on the page you have open to report a claim on Asuransi Demo policy 01.203.2026.004512.

The code works for 5 minutes and can be used once. Tap and hold the code to copy it.

Claim ACA-26-004871 is registered: Toyota Avanza 1.3 G 2021 (B 1234 XYZ), Collision, 24 Sep 2026, 09:40 WIB. Status: Being checked. Quote this number when you call Asuransi Demo on 021-3199-9100.

Attached is Asuransi Demo's letter about claim ACA-26-004846: Rejection noticeReversal noticeWithdrawal confirmation; the Bahasa Indonesia text governs. Questions or objections: 021-3199-9100.

Take the photos of your vehicle

Claim ACA-26-004871 for your Toyota Avanza 1.3 G 2021 (B 1234 XYZ) is waiting for photos of your vehicle. Take them in the [Product name] app: it guides you shot by shot.

The app opens with your policy number and plate filled in, and you sign in with a code we email you. Don't have the app yet? The button takes you to the page to install it.

The link doesn't expire, and on its own it signs no one in.

Claim ACA-26-004871 for your Toyota Avanza 1.3 G 2021 (B 1234 XYZ) is still waiting for photos of your vehicle. Pick up where you left off in the [Product name] app: what you've taken stays saved on your phone.

If the photos haven't arrived 48 hours after your report, a Surveyor contacts you to take them.

To continue your claim for the Toyota Avanza 1.3 G 2021 (B 1234 XYZ), please send:

• Proof of annual tax payment
• A new photo of the rear side
• A photo of the engine number

Open the [Product name] app to take them, or bring them to any Asuransi Demo branch. We'll remind you once, on 29 Sep 2026.

The button opens the request in the [Product name] app. Don't have it yet? It takes you to the page to install it.

Your claim ACA-26-004871 is still waiting for one thing: a photo of the engine number.

This is our only reminder. Your Surveyor, Dedi Kurniawan, can help on WhatsApp +62 812-1100-2233.

Our Surveyor Hendra Saputra will inspect your Toyota Avanza 1.3 G 2021 (B 1234 XYZ) on 26 Sep 2026, 09:30 WIB, at Jl. Raya Bekasi KM 18, Bekasi.

Need another time? Contact your PIC, Dedi Kurniawan, on WhatsApp +62 812-1100-2233.

Our Surveyor Hendra Saputra will inspect your Toyota Avanza 1.3 G 2021 (B 1234 XYZ), and will call you to agree a time.

Questions before then? Contact your PIC, Dedi Kurniawan, on WhatsApp +62 812-1100-2233.

Your claim ACA-26-004871 is covered. Demo Motor Works will prepare the repair estimate, and you'll hear from us once it's approved.

Follow every step in the [Product name] app.